ARTA (Citizen Charter)

with DOH and LGU Compliance

RATIONALE - Hospital Client Experience Survey
DM 2023-0131
Republic Act (RA) No. 11032, Ease of Doing Business and Efficient Government Service Delivery Act of 2018
Memorandum Circular No. 2022-05, Guidelines on the Implementation of the Harmonized Client Satisfaction Measurement (CSM)
Department Memorandum No. 2023-0068, 2023- 2028 Hospital Scorecard Indicators and Metadata

Since August 2023