INITIATION STAGE

 

Date Achieved:

November 2017

 

Purpose:

To begin its transformation journey under the PGS framework, Navotas City Hospital aimed to improve healthcare delivery and institutional performance through transparent, citizen-centered governance.

Highlights of the Initiation Stage:

  • Formulation of Strategic Position:
    NCH was positioned as a pioneer in IT-enabled, community-linked healthcare within the CAMANAVA area (Caloocan, Malabon, Navotas, and Valenzuela).

  • Development of a Strategic Roadmap:
    Mapped out long-term goals toward becoming a Level II hospital with integrated specialty services and residency programs.

  • Engagement with Stakeholders:
    Conducted consultations with hospital staff, the local government, and other stakeholders to align goals and secure support.

  • Adoption of Governance Scorecards:
    Created tools for tracking progress in governance, healthcare service delivery, and community engagement.

  • Public Recommitment to Core Values:
    Emphasized the hospital’s core values of Patient Advocacy, Integrity, Excellence, and Trustworthiness (P.I.E.T.)